Make Every Agent Sound Like a Local

Stop losing 30% of calls to "I can't understand you."
Fluently neutralizes accents and translates voice in real-time, helping offshore teams close deals and support customers with native confidence.

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Trusted by high-performance teams handling 10k+ daily calls

+28%

Increase in CSAT Scores

Agents sound clearer and more confident.

-40%

Reduction in Handle Time (AHT)

No need to repeat sentences 3 times.

100%

Accent Neuralization

Clients hear a native accent, instantly.

Why Top BPOs Choose Fluently

🚫 The Bias Problem

Customers subconsciously trust accents that sound like their own. When they struggle to understand, trust drops instantly.

✅ The Fluently Solution

Our AI maps your agent's voice to a native profile in real-time. The emotion stays, but the "barrier" vanishes.

âš¡ Zero Latency

Works in under 200ms. Your agents can interrupt, laugh, and converse naturally without awkward robot pauses.

Enterprise-Grade Real-Time Call Center Translation

Scaling an offshore team often comes with a trade-off: lower costs but lower customer satisfaction. Fluently solves this by acting as an invisible layer between your agent and the customer.

Unlike legacy "text-to-speech" tools, Fluently is a Voice-to-Voice translator. It captures intonation, urgency, and empathy, preserving the human element while ensuring perfect clarity. Compatible with Genesys Cloud, Nice CXone, Avaya, and Five9 via virtual audio cable.

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